What to Expect During a Professional Crime Scene Cleanup

Crime scene cleanup is a subject most people only look up in the worst moment of their lives. If that is you, know that the process is manageable, and that you do not have to do any of the physical work.

Step zero: the scene must be released

Investigators collect evidence and then release the property. Cleanup should not begin before that. If you are not sure, ask the investigating agency. Many providers will also ask you to confirm it.

Who is responsible for cleanup?

Police do not clean up after investigations. The cost and arrangement usually fall to the property owner, tenant, family or insurer, depending on the circumstances. If a rental or business is involved, check the lease or policy. This is also a good time to ask whether a victim-assistance program or insurance policy may help with related costs.

The first conversation

When you contact a provider, you will be asked for practical details:

• The address and whether the property is a home, apartment or business.
• A general description of the situation. You do not need to give graphic details.
• Whether the scene has been released and who has authority to approve work.
• Whether there are access considerations, such as keys, alarms or occupied units.

What the cleanup typically involves

Assessment

A technician reviews the property to see what must be removed and what can be cleaned.

Containment and protection

Technicians wear protective equipment and limit the spread of contamination.

Removal of contaminated materials

Porous materials such as carpet, padding and sometimes sections of drywall may need to be removed.

Cleaning and disinfection

Hard surfaces are cleaned and treated. Investigation residue, such as fingerprint powder, is also addressed.

Odor control

Lingering odors are treated at the source.

Waste disposal

Contaminated materials are packaged and disposed of through approved channels.

Discretion

Ask providers about unmarked vehicles, how they handle neighbors' questions and how personal items are treated. Providers who work with grieving families should be able to explain how they approach privacy.

What to avoid

• Do not enter the scene or begin cleaning before it has been released.
• Do not try to remove blood or biological material yourself.
• Do not discard items that may be needed for insurance or legal reasons before checking.

Staying involved, or not

Some people want to be present for the walkthrough. Others prefer never to see the space. Both are fine. Tell the provider what you prefer.

To discuss your situation, read about our crime scene cleanup referral service or call (330) 555-0100.

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