Summary: We collect the details you give us so that we can respond to your request and connect you with independent service providers. We share your information with those providers, with your consent. We do not ask for graphic incident details or unnecessary sensitive information.
Who we are
Youngstown Biohazard Cleanup (YoungstownBiohazardCleanup.com, "we," "us") is an independent referral and lead-generation website. We connect people who need biohazard cleanup with independent third-party service providers. We do not perform cleanup services ourselves.
Information we collect
- Information you give us: your name, phone number, email address (optional), property ZIP code, type of service, property type, preferred contact method and any description you choose to provide.
- Call information: if you call a number on this site, a call-tracking service may record call details such as the date, time, duration, caller number and the page that generated the call. Call recording, if used, will be announced.
- Technical information: IP address, device and browser type, pages viewed, referring pages, and approximate location, collected through cookies and similar technologies.
Please do not include graphic incident details, medical information, financial account numbers, government ID numbers or other sensitive personal information in the form or in calls to us.
How we use information
- To respond to your inquiry and to understand where and what kind of service you need.
- To share your inquiry with independent providers who may be able to help.
- To operate, secure and improve the website and to measure which pages and campaigns generate inquiries.
- To meet legal obligations and to protect against fraud or misuse.
How we share information
- Independent service providers. When you submit a request or call us, we may share your name, contact details, ZIP code and the details of your request with one or more independent providers. We may receive compensation from providers for referrals. Once information is shared, providers may use it under their own privacy practices.
- Service partners. Hosting, form handling, email, call tracking, analytics and CRM providers that process information on our behalf.
- Legal and safety. When required by law or to protect rights, safety or property.
- Business transfers. If we are involved in a merger, sale or similar transaction.
We do not sell your information for purposes unrelated to connecting you with providers.
Calls and text messages
By submitting the form with the consent box checked, you agree that we and the providers we connect you with may contact you by phone, text or email at the details you provided about your request, including through automated technology. Message and data rates may apply. Consent is not a condition of purchasing any service. You can opt out at any time by replying STOP to a text, by telling the caller to stop, or by contacting us.
Cookies and analytics
We may use cookies and similar technologies, including Google Analytics and call-tracking tools, to understand how visitors use the site. You can control cookies in your browser settings. Some browsers offer a Global Privacy Control or "Do Not Track" setting. We make reasonable efforts to respect opt-out signals where required by law.
Retention and security
We keep information for as long as needed for the purposes above and to meet legal requirements. We use reasonable administrative and technical measures to protect information, but no method of transmission or storage is completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of or deletion of your personal information, or to opt out of certain sharing. To make a request, use the contact form and mention "Privacy Request". We may need to verify your identity. Information already shared with an independent provider may need to be requested from that provider.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Third-party links
This site may link to other websites, such as government agencies. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. The "last updated" date below shows when it was last revised.
Contact
For privacy questions, use our contact page.
*Last updated: November 4, 2026.*